Claim Your Warranty
Customers bought from different online platforms, please reach out to different email supports

  • Amazon Customer Support: support@isoundpeats.com
  • Aliexpress Customer Support: aliexpress002@isoundpeats.com
  • Ebay, Shopee Customer Support: ebay@isoundpeats.com
  • Lazada: Customer Support: lazada@isoundpeats.com
  • Mercado Libre: mercadolibre@soundpeatsaudio.com
  • Wish/Walmart: wish001@soundpeatsaudio.com
  • How to Claim
  • Tell us where and when did you order the product.
  • Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product name.
  • Tell us what steps you have already taken to resolve the issue.

  • Contact us

    Looking for support with a personal touch? Feel free to give us a call, send us an email, or start a chat with us for further support. Learn more about our Privacy Policy

    Chat with us

    Call us

    Customer Service Phone
    +1 (855)997-4505 (US)
    9:00 am to 5:00 pm PST, Monday - Friday

    Customer Service WhatsApp
    +86 - 136 3166 4434

    Email us

    Send us an email >
    We’ll get back to you within 48 hours of receiving your request.