Product support
Product support

Have a question or problem setting up your new product? Begin troubleshooting here.


          Online order support
Online order support

Have pre-sales, online sales order status, or support information questions? Get your answers here.


          Warranty
Warranty

Find your warranty information, register your product, or file a warranty claim here.


          Community
Community

Want to ask other users with the same product a question? Join the conversation here.


          Downloads
Downloads

Get the latest software and user manuals for your product here.


          Contact support
Contact support

Still having problems and would like to speak with us? We're here to help .

Help Center

  • Account
  • Order
  • Services
    1. Order
    + Payment Methods
    + Order Problems
    + Order Tracking
    + Customs & Import Fees
      Services
    + COVID-19
    + SOUNDPEATS App
    + Delivery Information
    + Return Policy
    + Website Support

    Contact us

    Looking for support with a personal touch? Feel free to give us a call, send us an email, or start a chat with us for further support. Learn more about our Privacy Policy

    Chat with us

    Call us

    WhatsApp Message Only
    +86 - 136 3166 4434

    US Only
    +1 (855)997-4505 (US)
    9:00 am to 5:00 pm PST, Monday - Friday

    China Only
    +86 - 137 1486 5291

    Email us

    For any marketing inquire, feel free to contact us at marketing@soundpeatsaudio.com ; if you need some help, then please feel free to contact our support team to help you out at support@soundpeatsaudio.com